Question 1

How is Epic Global different from a marketplace agency?

Accepted Answer

We're an operator, not an agency. We purchase inventory upfront at wholesale pricing and run end-to-end marketplace execution ourselves. Agencies advise and charge retainers; we take ownership of inventory, cover operating expenses (ads, fees, fulfillment), and succeed only when your brand grows. Our incentives are aligned from day one.

Question 2

Which marketplaces do you operate on?

Accepted Answer

We operate across major marketplaces including Amazon (US, CA, EU, and other regions), Walmart, eBay, and select international platforms. We prioritize marketplaces based on your brand's category fit and regional opportunity. During assessment, we'll map which platforms make sense for your catalog.

Question 3

What do you need from us to get started?

Accepted Answer

To begin, we need four things: (1) Product data and SKU list with complete attributes, (2) Asset library access including images, packaging designs, and compliance docs, (3) Market and region priorities in order of importance, and (4) Constraints around pricing floors, inventory limits, and brand guidelines. We'll provide a detailed intake checklist during assessment.

Question 4

What are typical timelines from assessment to launch?

Accepted Answer

Assessment takes 1-2 weeks. Building the operating system (rules, workflows, reporting) takes 2-4 weeks. Initial execution cycles begin immediately after, with full marketplace rollout typically within 8-12 weeks depending on catalog complexity. International expansion adds 4-8 weeks per marketplace for setup and coordination.

Question 5

How does the inventory purchase model work?

Accepted Answer

We purchase your inventory at agreed wholesale pricing and take ownership. We then manage retail pricing, marketplace operations, and sales across approved platforms. We cover the operating expenses required to scale (advertising, marketplace fees, fulfillment). This aligns incentives: we succeed when your brand grows sustainably on marketplaces.

Question 6

How do you handle compliance and brand protection?

Accepted Answer

Compliance and brand protection are built into our workflows, not bolted on afterward. We design every process around marketplace policies, documentation requirements, and auditability. For brand protection, we run automated monitoring for unauthorized sellers, counterfeit detection, MAP violations, and catalog integrity. Every enforcement action is documented and tracked.

Question 7

What kind of reporting and visibility do we get?

Accepted Answer

You get unified dashboards with SKU-level P&L, regional performance comparisons, advertising attribution, inventory health metrics, and compliance tracking. Reporting is designed for decision-making, not just data dumps. Weekly operating reviews keep you informed on execution cycles, optimization actions, and next steps.

Question 8

Do you work with brands of all sizes?

Accepted Answer

We work best with brands doing $100K+ monthly revenue that need control at scale. If you're earlier stage but planning aggressive marketplace expansion, we can assess fit. Our model is built for brands that want a system-driven operator, not a collection of one-off tactics.

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